Order and payment
You can order most of fixtures in our store on Etsy.
To do this, select the lamp and the color of the wire. The length of the wire is 1.5 meters. If you need more, write to us in the comments to the order. Some lights we have available. Find out about the availability of fixtures on the ETSY website or contact us by mail - hvoya.pro@yandex.ru , on Instagram or WhatsApp (+7950 600 07 92).
We can also invoice for payment via PayPal.
Use PayPal to pay.
To do this, select the lamp and the color of the wire. The length of the wire is 1.5 meters. If you need more, write to us in the comments to the order. Some lights we have available. Find out about the availability of fixtures on the ETSY website or contact us by mail - hvoya.pro@yandex.ru , on Instagram or WhatsApp (+7950 600 07 92).
We can also invoice for payment via PayPal.
Use PayPal to pay.
Shipping
Attention! Due to the pandemic, delivery is delayed. We monitor each package and keep you posted.
We ship by EMS (free to Europe, USA, Canada).
It is fast and convenient! The parcel has a track number.
European Union, USA and Canada - up to 10-12 business days.
Other countries: 5-20 days.
There is an option for expedited DHL delivery!
DHL Express shipping to USA and Canada 3-5 working days, to Europe 2-3 working days.
Please contact us for delivery times to other regions.
You can find out about the cost of delivery in our store on Etsy.
We ship by EMS (free to Europe, USA, Canada).
It is fast and convenient! The parcel has a track number.
European Union, USA and Canada - up to 10-12 business days.
Other countries: 5-20 days.
There is an option for expedited DHL delivery!
DHL Express shipping to USA and Canada 3-5 working days, to Europe 2-3 working days.
Please contact us for delivery times to other regions.
You can find out about the cost of delivery in our store on Etsy.
Returns & exchanges
I gladly accept returns and exchanges!
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns are made to the address:
Russian Federation, Nizhny Novgorod, Sormovskoye Shosse, 9, apartment 26. ZIP CODE 603 074
Phone number +7 (950) 600 07 92
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Returns are made to the address:
Russian Federation, Nizhny Novgorod, Sormovskoye Shosse, 9, apartment 26. ZIP CODE 603 074
Phone number +7 (950) 600 07 92
Installation of fixtures
Included with pendant lights is a wooden ceiling cup.
Diameter 100 mm, height 28 mm.
Installation instructions are included.
If you suddenly lost it, you can download it here.
IMPORTANT!
Always shut off power to the circuit before starting installation work.
Use only LED bulbs to avoid overheating!
Strong heating of the lamp by incandescent lamps will ruin its appearance (resin will come out) and may cause a fire!
Diameter 100 mm, height 28 mm.
Installation instructions are included.
If you suddenly lost it, you can download it here.
IMPORTANT!
Always shut off power to the circuit before starting installation work.
Use only LED bulbs to avoid overheating!
Strong heating of the lamp by incandescent lamps will ruin its appearance (resin will come out) and may cause a fire!
HVOYA
Natural lamps from Russia.
Russia, Nizhny Novgorod, Sormovskoye Shosse, 9, apartment 26.
ZIP CODE 603 074
+7 (950) 600 07 92
Russia, Nizhny Novgorod, Sormovskoye Shosse, 9, apartment 26.
ZIP CODE 603 074
+7 (950) 600 07 92
